Terms of Service

The Service is available under four plans: Free (external collaborator access, read/review only), Solo (single paid seat), Team (multi-seat with organisation management), and Custom (enterprise pricing negotiated directly). Plan features are described at [domain]/pricing.

Paid seats are per named user within an organisation. The number of active seats determines your pricing tier. Seats may be reassigned to different users by an organisation administrator.

Free-tier users (directors, music editors, clients) may be invited to access specific projects in a read/review capacity. These users must create an account and accept these Terms before accessing any content. External collaborator access is granted and revoked by the paying account administrator.

Subscriptions are billed monthly or annually as selected at purchase. Your subscription renews automatically at the end of each billing cycle unless you cancel before the renewal date.

We will provide at least 30 days' advance notice of any price change before it takes effect. If you do not wish to continue at the new price, you may cancel your subscription before the new price applies.

If you are an EU or UK consumer, you have a statutory 14-day right of withdrawal from your initial subscription purchase under EU Directive 2011/83/EU and the UK Consumer Contracts Regulations 2013. By beginning to use the Service before the 14-day period expires, you expressly request immediate provision of digital content and acknowledge that your right of withdrawal is waived upon first meaningful use.

Subscription fees are non-refundable after the 14-day withdrawal window except where required by applicable law. Annual plan subscribers who cancel mid-year may receive a pro-rata credit toward a future subscription at our discretion.

You retain all intellectual property rights in content you upload to the Service, including audio files, project data, chat messages, and delivery notes. We claim no ownership over your content.

By uploading content, you grant [APP NAME] S.L. a limited, non-exclusive, royalty-free, worldwide licence to store, process, transcode, and transmit your content solely as necessary to provide the Service. This licence specifically covers: storage of original files on Supabase infrastructure; transcoding WAV and AIFF files to AAC (M4A) at 192 kbps for efficient delivery; generation of waveform peak data for in-app visualisation; streaming audio files to authorised project collaborators; and backup and replication for data durability. This licence terminates when you delete the content or close your account.

You represent and warrant that you own or have obtained all necessary rights, licences, and permissions for any content you upload to the Service, including music composed for third-party productions where applicable exploitation rights have been obtained from the commissioning party.

The Service itself — including its code, interface, design, trademarks, and branding — belongs to [APP NAME] S.L. You receive no rights to the Company's intellectual property beyond the right to use the Service under these Terms.

We reserve the right to suspend access to or remove content that violates these rules or applicable law, including in response to valid DMCA takedown requests or equivalent notices under EU law (Directive 2001/29/EC). We do not actively monitor user content but will act promptly on valid complaints.

You may cancel your subscription at any time via your account settings. Access to paid features continues until the end of your current billing period. We do not issue partial-period refunds.

We may suspend or terminate accounts for violations of these Terms, sustained non-payment, legal requirements, or service discontinuation. We will provide advance notice where practicable, except for serious violations — such as DMCA-notified infringement or illegal activity — where immediate action may be necessary.

Upon account deletion or subscription lapse, your data is retained for 30 days to allow export, after which all project data and audio files are permanently deleted. Automated backup copies may persist for up to 60 additional days before being purged. Payment records are retained for 7 years as required by Spanish tax law (Ley General Tributaria).

The Service is provided "as is" without warranty of uninterrupted uptime, error-free operation, or fitness for a particular purpose.

Our total aggregate liability to you shall not exceed the amount you paid us in the 12 months immediately preceding the claim.

We are not liable for indirect, incidental, special, or consequential damages, including but not limited to lost revenue arising from a missed delivery deadline.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot be excluded under applicable law. EU and UK consumer protection rights are not affected.